Effective project management includes strategies, tactics, and tools for managing the design and construction delivery process and for controlling key factors to ensure the Client receives a facility that matches scope and quality expectations, delivered on time and within budget. Successful project delivery requires implementation of management systems that will enable project delivery teams to control changes in the key factors of scope, costs, schedule, and quality.
Project Delivery Teams:
Every capital project has a unique set of program goals and technical requirements that demand assembling a specialized mix of core team members and other stakeholders (a stakeholder is a party with a vested interest in a project). Successful project management involves continuous leadership of the team through successful project planning and development and through project delivery and control.
Project scope is defined as the work that must be done to meet a Client's program goals for space, function, features, and level of quality. In many ways, scope management is the foundation on which the other project elements are built. From project inception, project scope defines the boundaries within which the delivery team and the external stakeholders work. Effective scope management requires accurate definition of a Client's requirements in the Planning and Development stage and a systematic process for monitoring and managing all the factors that may impact or change the Client's program requirements throughout the project delivery process.
Project Planning and Development:
Excellence in Project Management is achieved through effective management of a complex range of issues unique to each project. Contemporary institutions and organizations are increasingly realizing that traditional forms of management—based on the same approach to every project—cannot accommodate the ever-changing landscape of today's economic, social, and business environment.
PSRM provides guidance on integrated planning and development processes to establish an owner's expectations for project scope, budget, and schedule. It also provides guidance on managing the delivery team during the planning, design, construction, and initial occupancy phases of a project.
Project costs are measured and analyzed in many ways throughout a project, from planning and design to bidding, construction, turnover, and beyond. First costs, cost-benefit, and life-cycle cost are a few examples of how a project's cost-effectiveness can be evaluated. However, the control of costs requires continual systematic cost management. These cost management processes start with the establishment of budgets that align with scope and quality requirements and continue with milestone estimates, value engineering, procurement strategies, and change order management through to claims avoidance and negotiation.
A project schedule defines the process and establishes a timeline to be followed in delivering the project. Avoiding schedule slippage is a key objective of schedule management. Comprehensive project schedules will identify all of the project's stages, phases, and activities assigned to each team member mapping them to a timeline that measures key milestones (dates) that are used to keep track of work progress. Schedule management interfaces directly with scope, cost, and quality management when team member roles and activities are defined, coordinated, and continually monitored.
Quality control starts with matching expectations about quality levels with budget and scope during planning and design reviews and continues through construction delivery with a program of inspections, tests, and certifications. It requires a coordinated performance among the entire project team in order for a completed building program to fully satisfy a Client's expectations.
Building commissioning is an emerging quality assurance process that coordinates and integrates planning development and design decisions and verifies that the delivered facility operates efficiently and actually meets a Client's project requirements.